Doesn't download last 3 months of updates

Chris,
I appreciate your efforts so far but regret to hear the issue still persist. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well. You can also attach the installation log file within the tool when it provides you an option to "Attach a file".

Hello Chris,

I understand this must be upsetting and I apologize for the inconvenience. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG by running AVG Remover and AVG Clear tool.

After uninstalling, please reinstall AVG Download Free Antivirus Software for PC | AVG Virus Protection on your computer and check if the program is up to date.

For the last 5 months or so, I’ve been getting notifications that my virus definitions is out of date and wanting me to click a button to update.  But I find myself a little cautious, especially since when I go into AntiVirus Free it indicates that the Latest Update Received is the current date.  

When I enter AVG main screen, it says “Protection is disabled      Protection will be automatically enabled after PC Restart.”  A week or two ago, Windows10 did a big update which caused a restart.  Last night, Windows10 again did an update followed by a restart.  Right now I’ve just done a restart twice.  At the end of the second restart I get the error for file  C:\Program Files (x86)\AVG\Antivirus\wsc_proxy.exe and it says “Windows cannot access the specified device. Path, or file.  You may not have the appropriate permissions to access the item.”  At this point on the main AVG menu it indicates “Last computer scan: a month ago” and “Virus definition: 7 hours ago” I press the FIX NOW button.

Right now on the Update tab and Virus Definitions it says Current Version: 171108-2, Release Date: 8/24/2017!!??, Connection: Connection Established, Latest Update Received 11/8/2017 2:35:29 which is 1 minute ago.

For Program it says Already up to date (current version 17.5.3022), so I click on OK and it changes PROGRAM to:
Current version: 17.5.3022 (Build 17.5.3585.203), Release date 7/18/2017 2:34:2017 AM.  Below that it says “A new version of the program (17.7.2314) is available!  Release date 10/3/2017 5:18:24 AM”.  So I click the UPDATE button now it goes back to “Already up to date (current version 17.5.3022)” and Total time AND Download time is 1 second!  I click OK and it goes back to Current version: 17.5.3022 (Build 17.5.3585.203), Release date 7/18/2017 2:34:2017 AM.  Below that it says “A new version of the program (17.7.2314) is available!  Release date 10/3/2017 5:18:24 AM”.

I have AVG set for Automatic Update, but for the above I’m doing it manually of course.
When I run this home system, the only user is myself as system administrator.  It’s a Dell laptop Inspiron 5759 64bit which I’ve owned for about 18 months running Win10 64 bit updated, 16GB memory and way more disk than I’ll ever need.

Chris,
Appreciate your efforts, we have received the logs. I have escalated your concern to higher technical team. They will analyze your issue and get back to you via email with a resolution.

I m sorry to hear that you are getting error while installing AVG. Please click on the below link to run offline installer of AVG AntiVirus free.

http://files-download.avg.com/inst/mp/Antivirus_Free_x64_1818.exe (64 bit)
http://files-download.avg.com/inst/mp/Antivirus_Free_x86_1819.exe (32 bit)

If you face any difficulties, feel free to contact us.

I downloaded the 64 bit file.  The install never did a thing except very quickly give an error message 0xC007064C: General error (0x064c) and I saved the .cab file.  Since there's no Attach here, you'll need to send me an email addy so I can send the .cab to you if that would help.

Regards   Chris

Chris,
I appreciate your efforts so far but regret to hear the issue still persist. To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well. You can also attach the installation log file within the tool when it provides you an option to "Attach a file".