Doppio pagamento

Hello Sergio,
Thank you for reaching AVG Support Community.
Support through this channel is currently available in English only.  Please use a translator (for example, http://translate.google.com/) to read & reply.
We're glad to look into it and help you.
As it is not recommended to share your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello Sergio,
Thank you for reaching AVG Support Community.
Support through this channel is currently available in English only.  Please use a translator (for example, http://translate.google.com/) to read & reply.
We're glad to look into it and help you.
As it is not recommended to share your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello, I am paying double the same subscription, one for one year and one for two years, is it possible to fix, cancel and refund the one for a year, or is it possible to speak to an Italian operator to understand ? Thanks