Double AVG Security account

I have just written an message to AVG that I have just been booked with a double AVG Security account and I want to cancel the order which has been booked just today . 
 
Hi Ulrich,

We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post. 
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you. 
Hi Ulrich,

We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post. 
We have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you.