Double billed for AVG TuneUp, need refund for one copy

AVG Subscription
3

Hello Rick,

I will help you with the refund.

You have been charged twice for the renewal of AVG TuneUp Unlimited.

We see that both these subscriptions got merged to single subscription and the validity extended till 2020.11.18.

Do you still wish to have refund for the one of the charge?

1

Tried "https://support.avg.com/RefundForm"  this link does not work nor does the "technical support form"
Billed 11/6/2018
Order #  xxxxxxxxxxxx

I will keep Order # xxxxxxxxx

Will someone from billing please respond, thank you

2

Hello Rick,

I will help you with the refund.

You have been charged twice for the renewal of AVG TuneUp Unlimited.

We see that both these subscriptions got merged to single subscription and the validity extended till 2020.11.18.

Do you still wish to have refund for the one of the charge?