I clicked on the ‘renew subscription’ (months ago) but instead of renewing my subscription you gave me a second subcription. Now you want more money for me to renew my subscription, what’s worse is you’re just going to steal it from me because you have my cc on file.
How do I delete my first subscription? I don’t need it, I don’t use it, and I don’t want to renew it. I’m using my second subscription.
I found a My Subscriptions page.I found the words Manage Subscription and clicked on the expand arrow. I clicked on the word Unsubscribe. I gave my reason why. I clicked on all the prompts and found myself back on the My Subscriptions page. I refreshed the page. Both subscriptions are still there!
Why doesn’t this work?
This is FRAUDULENT behaviour! Stop it immediately!
I’m only one person, I can use only one subscription. Delete the first subscription now!!!