Hi Yvonne,
We're glad to look into this & help you.
It possibly seems to be an incorrect detection. We suggest you to ensure that the AVG program has the latest patches applied to it.
To do so : Open AVG program - Click on refresh icon beside virus definitions at bottom right corner - Restart computer after successful update & then check.
If issue persists, we'd suggest you to submit a false positive request via this link : https://bit.ly/35OUWrS
Once you submit a request, a group of analysts will review the site & whitelist it, if it is found to be safe or goes through the clean notes of AVG.
Also, let us know what happens exactly while attempting to add the website to exception as mentioned here. https://bit.ly/35Rvm5F
multiple requests made to remove block from double down have been made. Please review these requests, screen shots, and response from double down administration that there is no threat. I want to access this website again immediately.
Hi Yvonne,
We're glad to look into this & help you.
It possibly seems to be an incorrect detection. We suggest you to ensure that the AVG program has the latest patches applied to it.
To do so : Open AVG program - Click on refresh icon beside virus definitions at bottom right corner - Restart computer after successful update & then check.
If issue persists, we'd suggest you to submit a false positive request via this link : https://bit.ly/35OUWrS
Once you submit a request, a group of analysts will review the site & whitelist it, if it is found to be safe or goes through the clean notes of AVG.
Also, let us know what happens exactly while attempting to add the website to exception as mentioned here. https://bit.ly/35Rvm5F