Double payment charged

I have the same problem; I have been billed twice for AVG Tune Up…what's going on?
Brian Roach
bcroach@optusnet.com.au

Hi Michele,

We'll check and help you with the refund request.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.

Hi, I have been charged 2 times for the tune up subscription, I am attaching the payment. I request a refund for one of the two payments, thank you I look forward to receiving your feedback on the subject

Hi Michele,

We'll check and help you with the refund request.
Unfortunately, we couldn't locate any active subscription under this email address. We have sent you an email requesting more info to follow. Please check and revert to that email to assist you further.