Double payments for one service

AVG Subscription
3

Hello Kevin,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged twice for the subscription. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.

1

On 8 August 2024 and then on 11 August I was charged twice for the same "Tune Up" service.
On 5 November and again on 7 November I was charged twice for the same Internet Security service.

I have found no method to get this rectified anywhere on the Internet. How vcan I get my refunds processed?

Kevin

2

Hello Kevin,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged twice for the subscription. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.