Double purchase

Tony,
I am sorry to hear that you are unable to activate AVG TuneUp unlimited in your PC and also needs refund for the double charge of it. Your case is handled by our refund team, they will process refund for the second charge of AVG TuneUp unlimited and get back to you via email within 3 business days. Please activate AVG TuneUp unlimited as per the steps mentioned here .

Hi,  please advice on how to cancel purchase. Seems i mistakenly bought the same product twice(AVG tune up)

and one more thing, the product is already downloded but always failed for activation. Please advice


thanks

Tony,
I am sorry to hear that you are unable to activate AVG TuneUp unlimited in your PC and also needs refund for the double charge of it. Your case is handled by our refund team, they will process refund for the second charge of AVG TuneUp unlimited and get back to you via email within 3 business days. Please activate AVG TuneUp unlimited as per the steps mentioned here .