Double subscription?

AVG Subscription
6

Hi Fred,

Yes, you have active AVG TuneUp - Unlimited and AVG Internet Security - Unlimited subscriptions valid till 2019.7.14 and auto-renewal is enabled for these subscriptions.

Would you like us to cancel the auto-renewal?

5

Hi Fred,
Yes, you have AVG TuneUp - Unlimited & AVG Internet Security - Unlimited valid till 2019.7.14. The auto renewal status for AVG PC TuneUp (1 computer) is showing as cancelled.
The license will not be renewed and no money will be taken from your account. Please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of email you received to check and assist you further.

1

I received an email today, telling me that I will be charged for my annual subscription of PC Tune Up.
I openend 'MyAccount' and noticed that my current subscription is valid until 29 June 2019.
Is it possible I have two subscriptions running at the moment? 
Can I cancel the one that I will be charged for in December 2018?

2

Hi Fred,
Yes, you have AVG TuneUp - Unlimited & AVG Internet Security - Unlimited valid till 2019.7.14. The auto renewal status for AVG PC TuneUp (1 computer) is showing as cancelled.
The license will not be renewed and no money will be taken from your account. Please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of email you received to check and assist you further.

3

Hi Fred,

Yes, you have active AVG TuneUp - Unlimited and AVG Internet Security - Unlimited subscriptions valid till 2019.7.14 and auto-renewal is enabled for these subscriptions.

Would you like us to cancel the auto-renewal?

4

Hi Ranjani,
Thanks for answering my question. I have cancelled the AVG PC Tuneup (1 computer) today.
I expect the other license (Unlimited) to keep running until 2019.7.14.

Fred