Double subscription

Hello Susan,
Sorry to inform you that I don't find any active AVG subscriptions in your account. Hence contact our sales support team at https://support.avg.com/support_sales_chat . They will pull your account and assist further.
Thank you.

I appear to have two yearly subscriptions for AVG cleaner Pro on my regular payment account and  I wish to cancel both of these subscriptions as I've been paying twice for the same thing. Also could you refund me the overpayment. 
There does not appear to be a way to do this as they do not come up on my regular subscription page and I cannot do this through Google please can you help. Sue Passmore
Hello Susan,
Sorry to inform you that I don't find any active AVG subscriptions in your account. Hence contact our sales support team at https://support.avg.com/support_sales_chat . They will pull your account and assist further.
Thank you.