Double subscriptions

AVG Subscription
3

Hello Karen,
Thank you for reaching AVG Support Community.
We're sorry to know that you feel this way.
We will certainly clarify this to you.
As it is not recommended to discuss your subscription details over this public post, so I've sent you an email regards to your AVG subscription, please check for the email and revert to us.
Thank you for your understanding.

1
I have double everything. £99 taken August and December and VPN August and December, how can I have two lots of everything and don't want any.  The company that takes the money refuses to refund and AVG never answer.  How do I get refunds!
Thanks for any help
2

Hello Karen,
Thank you for reaching AVG Support Community.
We're sorry to know that you feel this way.
We will certainly clarify this to you.
As it is not recommended to discuss your subscription details over this public post, so I've sent you an email regards to your AVG subscription, please check for the email and revert to us.
Thank you for your understanding.