Doubled up order

Hello Ken,
I am sorry to hear that. I see from your record that you have purchased AVG Secure VPN twice. Please click on this link https://support.avg.com/RefundForm to get refund for one of the purchase. If you face any difficulties, feel free to contact us.

After 'technical issues' during purchase/ download of VPN I discovered that I had been billed twice for the same transaction. So far nothing seems to be happening. I would like to cancel one of the double payments. I haven't as yet received appropriate download

Hello Ken,
I am sorry to hear that. I see from your record that you have purchased AVG Secure VPN twice. Please click on this link https://support.avg.com/RefundForm to get refund for one of the purchase. If you face any difficulties, feel free to contact us.