Hello Loganathan,
Thank you for choosing AVG and regret if you experience issues with installation of your AVG. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install AVG Internet Security - Unlimited.
Please, feel free to let us know if you require any further assistance.
- ORDER NUMBER IS 701-6737893. AVG My Account has no record of this purchase .
.2) My installed ZEN would not open. My be accidentally deleted.
3) How do I download and install my purchased product ?
Hello Loganathan,
Thank you for choosing AVG and regret if you experience issues with installation of your AVG. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install AVG Internet Security - Unlimited.
Please, feel free to let us know if you require any further assistance.