Down loading and upgrading

Hello Dennis,
Thank you for choosing AVG and we regret for any inconvenience caused. Did you activate your paid subscription by logging into AVG Zen with your AVG My Account email address and password? Please follow the steps in this article http://avgclick.me/ActivateZen to activate your AVG successfully.
Please, feel free to let us know if you require any further assistance. Thank you.

Hello Dennis,
Thank you for choosing AVG and we regret for any inconvenience caused. Did you activate your paid subscription by logging into AVG Zen with your AVG My Account email address and password? Please follow the steps in this article http://avgclick.me/ActivateZen to activate your AVG successfully.
Please, feel free to let us know if you require any further assistance. Thank you.

I just purchased 4.99 a month special. How do I know if it is installed, and while set up what happens when the screen says my subscription has expired, I'm confused