Down Loading of my purchased AVG Ante Virus

Linked topic (https://support.avg.com/answers?id=906b0000000D3FtAAK).
AVG Guru

I purchased my 2015 AVG Anti virus for my Window 8 lap top.  It began having problems and I wiped everything out and refreshed the pc.  When I went to reload the AVG lic number my Internet Explorer keep failing.  I then download the free Zen 30-day trial to ensure I had protection. After receiving an email back from avg to help me I tried that.  When I go to the click options window it does not show activate or reactivaten as choices. I then wento the protection tile as directed and it does not take me to the LIC# pop up question. I receive a message I'm up todate.  Do I need to know let the trial program expire to download using my License #?

Linked topic (https://support.avg.com/answers?id=906b0000000D3FtAAK).
AVG Guru