Downgrading Disaster

Hi Abigail, I am sorry hear that. May I know which AVG program have you installed in your computer before you downgraded to AVG free ?.

Hi Abigail, I am sorry hear that. May I know which AVG program have you installed in your computer before you downgraded to AVG free ?.

I hit the "downgrade" button on the reminder to buy pop-up because I don't have enough money to buy the protection. I just wanted the free version.

When I restarted my computer, EVERYTHING WAS MESSED UP. My documents are gone. My outlook account is not to be found. I lost EVERYTHING.

It was my understanding that all clicking that button would do would be to give me a bit less protection, not downgrade my entire computer by destroying everything I had ever worked on and deleting outlook.

How do I get my stuff back???

Abigail, For info also have a look @ this article (http://avgclick.me/removeAVGtrialpopup).
AVG Guru