Hello Scott,
We apologize for the inconvenience.
To fix this issue, we suggest you to uninstall the trail version of AVG from your computer and then install the free version. Please click on this link to download and run the AVG Remover tool
http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG FREE from this link http://www.avg.com/us-en/avg-antivirus-free
Thank you.
My Pro free trial has expired. They message will not close out and is taking up almost a quarter of my screen. I am not given any option to downgrade, only buy Pro. I can not uninstall it. I receive a message "AVG can not uninstall at this time" each time.
Hello Scott,
We apologize for the inconvenience.
To fix this issue, we suggest you to uninstall the trail version of AVG from your computer and then install the free version. Please click on this link to download and run the AVG Remover tool
http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG FREE from this link http://www.avg.com/us-en/avg-antivirus-free
Thank you.