Hi Athol,
Please use our removal tool (http://download.avg.com/filedir/util/AVG_Remover.exe) for complete removing of AVG and then install our latest version by following this article (https://support.avg.com/SupportArticleView?l=en_US&urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security). I hope it is helpful.
Thanks
Hi Athol,
Please use our removal tool (http://download.avg.com/filedir/util/AVG_Remover.exe) for complete removing of AVG and then install our latest version by following this article (https://support.avg.com/SupportArticleView?l=en_US&urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security). I hope it is helpful.
Thanks
I have not been able to update my AVG 2014 version and so have purchased 2015 version. I now cannot uninstall the 2014 version or install the 2015 version. I am being told when trying to update the 2014 version that a running installation has been detected and to complete before updating. All I have running is the almost out of date existing 2014 version, I am stuck because I can't ulpdate and can't uninstall? Any ideas?