Hello Sylvia,
Upon checking your account, we see that you have purchased the license previously for AVG Internet Security and it expires on 30/12/2015.
Recently you have purchased the license for AVG antivirus (3 computers) and it expires on 30/12/2016.
For your information, AVG antivirus doesn't have Firewall in it whereas the AVG Internet Security has the Firewall component in it.
If you have installed the AVG Internet Security program then please uninstall it from the control panel, then to download and install AVG antivirus please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z .
Please feel free to contact us should you need any assistance.
Download but says firewall needs to be updated. Why, since I just purchased the protection.
Hello Sylvia,
Upon checking your account, we see that you have purchased the license previously for AVG Internet Security and it expires on 30/12/2015.
Recently you have purchased the license for AVG antivirus (3 computers) and it expires on 30/12/2016.
For your information, AVG antivirus doesn't have Firewall in it whereas the AVG Internet Security has the Firewall component in it.
If you have installed the AVG Internet Security program then please uninstall it from the control panel, then to download and install AVG antivirus please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z .
Please feel free to contact us should you need any assistance.