Hello Colin,
Sorry to hear that. It is not possible for AVG PC TuneUp maintenance scan to delete the download folder files. Did you use features like clearing junk files and ran duplicate finder scan with AVG PC TuneUp? If so, please be informed that the files removed using these features could not be retrieved. However, you can try to restore those files by going to AVG PC TuneUp dashboard->All Functions->Click on 'Restore deleted files' option under 'Hard disks'.
Thank you.
Dear Sir, Madam
I had AVG tune up do an auto maintenance. Sadly this resulted in all my downloads in my download folder, particularly my paid downloads to be be entirely deleted. I need much of this back as I do not have back ups plus expensive to lose.
How do I retrieve this lost data?
Thank you
Yours sincerely
Colin Gray
colin_g1@nexmail.com.au
Hello Colin,
Sorry to hear that. It is not possible for AVG PC TuneUp maintenance scan to delete the download folder files. Did you use features like clearing junk files and ran duplicate finder scan with AVG PC TuneUp? If so, please be informed that the files removed using these features could not be retrieved. However, you can try to restore those files by going to AVG PC TuneUp dashboard->All Functions->Click on 'Restore deleted files' option under 'Hard disks'.
Thank you.