Hello Anette,
You've reached the AVG community support forum.
I a sorry to We understand your concern regarding finding invoice of your subscription. We'll certainly check and help you out.
Please follow the below steps to find the invoice from your AVG account.
1. Sign in to your AVG Account using the link below:
2. Click See your
order history on the
Order history tile. As soon as you enter the AVG account beside manage subscription, you can see the
Order history option. For reference click on the link :
https://static.avg.com/support/kb/images/v2023/avg_account_subscription/v1_manage_subscriptions.webp3. Click
Get invoice in the box for the relevant AVG purchase.
Your order
invoice opens in a new browser window.
If you still need any assistance, please let us know. We'd be happy to assist you.
Thank you for your understanding.
My subscription was renewed for Antritrack. I can not find the invoice for the renewal anywhere. I cannot find it in the subscription page or the order history. I keep running in circles and the is no means of contacting an actual helpdesk. I need a VAT invoice for my administration. It is all very frustrating that there is no means of contacting anyone.
Hello Anette,
You've reached the AVG community support forum.
I a sorry to We understand your concern regarding finding invoice of your subscription. We'll certainly check and help you out.
Please follow the below steps to find the invoice from your AVG account.
1. Sign in to your AVG Account using the link below:
2. Click See your
order history on the
Order history tile. As soon as you enter the AVG account beside manage subscription, you can see the
Order history option. For reference click on the link :
https://static.avg.com/support/kb/images/v2023/avg_account_subscription/v1_manage_subscriptions.webp3. Click
Get invoice in the box for the relevant AVG purchase.
Your order
invoice opens in a new browser window.
If you still need any assistance, please let us know. We'd be happy to assist you.
Thank you for your understanding.
Thank you for writing us back Anette,
I am sorry to hear that you ae facing this issue. Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you with this. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat. By following these instructions you can connect with our sales team.
Thank you and keep us updated.
Thank you for sending me the e-mail with link the invoice. However when I click on the link i get an error.