Hi Brenda,
We're glad to look into this & help you.
It isn't recommended to share the order info over this public post.
If you reconsider, please let us know what happens exactly while attempting to install. Do you receive any error message?
If so, share us the screenshot of it for better clarity.
Feb. 4, 2021 I paid 35.88 dollars. I have downloaded it three time. It is not working. Just give me my money back please.
(order info removed)
Hi Brenda,
We're glad to look into this & help you.
It isn't recommended to share the order info over this public post.
If you reconsider, please let us know what happens exactly while attempting to install. Do you receive any error message?
If so, share us the screenshot of it for better clarity.