Hello Bob. I sorry for the inconvenience caused to you.I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
To download the AVG free, Please click on this link: http://www.avg.com/us-en/download . Thank you
Tried that now get severity error.
Error code 0xc0070643
General internal error error 1721
Have used this for sometime but when I tried to upgrade it would not install after download.
It comes up with :-
ERROR CODE 0XC0070643
GENERAL INTERNAL ERROR AVGMSI ERROR 1721 + 0XC 00706B9
TRIED AVG REMOVE WITHOUT SUCCESS.
CAN YOU HELP
Tried that now get severity error.
Error code 0xc0070643
General internal error error 1721
Tried that get the same error.
Hello Bob. I sorry for the inconvenience caused to you.I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
To download the AVG free, Please click on this link: http://www.avg.com/us-en/download . Thank you