Hello Richard,
I understand that you are unable to download this application. Please check if the website from which you are downloading this file is genuine. If you feel this is a secured application, then please add this URL to AVG exception list: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields. Send this URL to AVG for analysis https://www.avg.com/submit-sample, if found genuine, it will be added to AVG global whitelist.
Richard, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000E1ZPAA0).
AVG Guru
Apologise for multiple Q's. Avg askes me if it must make a exeption, I agreed a number of times but it does not make the exeption.
Is XEplayer sake ? If I diarm AVG to download XEplayer than later AVG won't let me run XEplayer more than likerly!
Tech escalated the case yesterday, so shall I wait for another email with instructions?
AVG does not let me download XEplayer to use on my PC for 2nd authentication?
AVG says: We've safely aborted connection on www.towerscentersafe… because it was infected with FileRepMalware (PUP)
Hello Richard,
I understand that you are unable to download this application. Please check if the website from which you are downloading this file is genuine. If you feel this is a secured application, then please add this URL to AVG exception list: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields. Send this URL to AVG for analysis https://www.avg.com/submit-sample, if found genuine, it will be added to AVG global whitelist.
Apologise for multiple Q's. Avg askes me if it must make a exeption, I agreed a number of times but it does not make the exeption.
Is XEplayer sake ? If I diarm AVG to download XEplayer than later AVG won't let me run XEplayer more than likerly!
Richard,
Appreciate your efforts to try our suggestions. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Tech escalated the case yesterday, so shall I wait for another email with instructions?
Yes, Richard. Our senior technicians will check the log files and contact you via email soon.
Your patience is much appreciated.
Tried to send a sample of website for analysis but AVG site keeps saying: The connections was reset.