Hello Brett,
Thank you for contacting AVG Community support.
We will certainly check and help you.
To increase security and performance, Windows 10 in S mode runs only apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to permanently switch out of S mode. AVG Internet Security provides you the additional security with its functionality and features.
To install AVG Internet Security, you need to turn off the Windows S mode.
To turn off Windows 10 S Mode, click the Start button then go to Settings > Update & Security > Activation. Select Go to the Store and click Get under the Switch out of S Mode panel. After switching out of S mode, check the AVG installation.
Please note that you will not be able to turn the S mode back on.
Thank you for your understanding.
I have a new PC. Lenovo. I have a subscription for AVG for multiuse devices. When downloading it says app is not microsoft verified. What am I doing wrong?
Hello Brett,
Thank you for contacting AVG Community support.
We will certainly check and help you.
To increase security and performance, Windows 10 in S mode runs only apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to permanently switch out of S mode. AVG Internet Security provides you the additional security with its functionality and features.
To install AVG Internet Security, you need to turn off the Windows S mode.
To turn off Windows 10 S Mode, click the Start button then go to Settings > Update & Security > Activation. Select Go to the Store and click Get under the Switch out of S Mode panel. After switching out of S mode, check the AVG installation.
Please note that you will not be able to turn the S mode back on.
Thank you for your understanding.
Hello Janice.
Thank you for contacting AVG Community Support.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.