Download problem

Hi Judy, sorry to know that. I have sent you an email along with the steps to get in touch with our technical team. Please follow the email instructions to get this issue fixed. Thanks.

Hi Judy, sorry to know that. I have sent you an email along with the steps to get in touch with our technical team. Please follow the email instructions to get this issue fixed. Thanks.

I just purchased the AVG Performance Pro and was in the process of downloading. The downloading stopped at 50% and will not resume. I tried to download it again and received the message that a download was already in progress.

What am I doing wrong?