Download problem

Hello Vic,
We are very sorry for the difficulties you are currently experiencing. Upon carefully reviewing your account, we see that you have purchased AVG Protection on 2015.11.20 and it expires on 2016.11.20. To install AVG Protection please follow the following link http://files-download.avg.com/inst/mp/AVG_Protection_806.exe . To activate it http://avgread.me/1HOjOxZ .
If you still have any issues with it, please get back to us.
Thank you.

I have just purchased the AVG 'free' 12 month edition, but it won't complet its download. Keep getting an error warning. Please advise urgently. Thank you.

Hello Vic,
We are very sorry for the difficulties you are currently experiencing. Upon carefully reviewing your account, we see that you have purchased AVG Protection on 2015.11.20 and it expires on 2016.11.20. To install AVG Protection please follow the following link http://files-download.avg.com/inst/mp/AVG_Protection_806.exe . To activate it http://avgread.me/1HOjOxZ .
If you still have any issues with it, please get back to us.
Thank you.