Hello Lisbeth,
We regret for the inconvenience. Upon checking your account, we see that you have an active AVG Ultimate (1 year subscription) valid till 3/18/2018. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This issue will get fixed soon by our concern team. To install AVG Ultimate please click the link http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.
Hi,
Yesterday I purchased the AVG ultimate 1 year program. The purchase was confirmed by e-mail. When trying to download, I am told that I do not have any Subscriptions. Please advice
Hello Lisbeth,
We regret for the inconvenience. Upon checking your account, we see that you have an active AVG Ultimate (1 year subscription) valid till 3/18/2018. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This issue will get fixed soon by our concern team. To install AVG Ultimate please click the link http://files-download.avg.com/inst/mp/AVG_Ultimate_1827.exe
Thank you.