Downloaded AVG Ultimate (Multi-Device) many times in error

AVG Subscription
3

Hi John, 

We're glad to look into this & clarify.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries. 

1

I don't have a complaint, I just need info about my account.  I attempted to download AVG Ultimate (Multi-Device) at least 6-7 times and each time it downloaded but I couldn't access it.  Turns out Windows "S" mode blocked it every time.  One of my emails with AVG showed my 10 users was down to 3.  I have really only installed AVG on 2 devices not 7.  I had no idea attempting to download it and failing would be counted as an install.  Will you please take me back up to 8 remaining installs? I have just "switched off" windows "S" mode so I am able to download and install it on my devices now.  
Any assistance on your part will be greatly appreciated.
Thanks, John N. 5-3-21

2

Hi John, 

We're glad to look into this & clarify.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.