Hello Tana. I would request you to uninstall your AVG with the remover tool and reinstall it. Use the remover tool accordingly. For 32 bit system : http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe and for 64 bit system : http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe . To install the product that you have purchased please use the following link: http://www.avg.com/us-en/download . Please get back to us for any further assistance. Thank you.
I bought AVG Protection 2015. I have tried to download it to my computer and it keeps telling me it expired 4/12/2015. Excuse me, this is a NEW 2015 I just bought last month. I have the free version on to keep virus and protect my security. HELP
Hello Tana. I would request you to uninstall your AVG with the remover tool and reinstall it. Use the remover tool accordingly. For 32 bit system : http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe and for 64 bit system : http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe . To install the product that you have purchased please use the following link: http://www.avg.com/us-en/download . Please get back to us for any further assistance. Thank you.