Downloading AVG Pro

Hi, accepted. Problem solved. My issue wasn't getting my query answered faster, it was not understanding how your process was working from one screen to the next and whether I was in fact getting through or not. I did. Now I'm wiser. Thank you.
Regards.
Allan

Allan, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. See posting (https://support.avg.com/answers?id=906b000000057p9AAA).
AVG Guru

Hi, I have Windows 10 with Office Home & Student 2016. I have AVG Free running and can't download AVG Pro even when Free isn't running. Continual error telling me to restart and try again. Any ideas?
Allan

Allan, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. See posting (https://support.avg.com/answers?id=906b000000057p9AAA).
AVG Guru