Hello Caroline.
I apologize for the inconvenience caused. We have checked our records and found that you have purchased AVG Protection multidevice (1 year subscription) in our database. Please have a look at this article http://avgread.me/1FKGRZI to download AVG Protection on your computer.
Please feel free to contact us for any further assistance. Thank you.
Hi - I have renewed my subscription and received an email providing download instructions which I have done - however when I get into my account there is no 'Download Now' button - is this because this was already done when I re-subscribed? I still get notifications that my cover is due for renewal - help I'm confused!!
Hello Caroline.
I apologize for the inconvenience caused. We have checked our records and found that you have purchased AVG Protection multidevice (1 year subscription) in our database. Please have a look at this article http://avgread.me/1FKGRZI to download AVG Protection on your computer.
Please feel free to contact us for any further assistance. Thank you.