Hello Iona,
I understand the inconvenience caused, let's work together to fix this issue. Please share a screenshot of the error message to assist you further. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Hello,
Im not particularly savvy with pc, but I just purchased the general avg protection but I can't seem to actually open it. I have a Dell Inspiron 15 3000 and when i downloaded everything the archive management wouldn't let me open it, it kept saying that an error had occured. I am not sure whether this is the fault of the pc or the avg? Help!
Thank you for providing screenshot Iona,
May I know what is the exact error message you're receiving while opening AVG User Interface. If there is also an error then please share a screenshot of that error message.
Best regards,
Alok.
this was all that came up…
I also recieve this when I try to open archive manager, not sure what to do.
Hello Iona,
I understand the inconvenience caused, let's work together to fix this issue. Please share a screenshot of the error message to assist you further. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.