Downloading music videos from youtube

The Settings nor the  AVG downloader does not appear anywhere so I am unable to let you know the version it is.
How do I access this?

Hello Freddie,
Thank you for reaching AVG Support Community.
We're sorry to know that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
Please clarify whether you're trying to download the YouTube video using the AVG Secure Browser. 
If yes, please check whether the Video downloader extension is enabled on your browser.
To check that, Open AVG Secure Browser > Click on the 3 dots on the top right > Extensions > Developer mode and check whether the Video downloader is enabled and Click on Details. Let us know the version of the AVG Video Downloader. 
Also please make sure whether your AVG Secure Browser is up to date. (Open AVG Secure Browser > Click on the 3 dots on the top right > Select Settings > Click on the About AVG Secure Browser on the left pane > Check for updates and relaunch.)
Thank you for your understanding.

why can't I download music videos off youtube channels

Hello Freddie,
Sorry for the inconvenience.
We have replied to your original post, please check and revert to us.
Thank you.

Hello Freddie,
Thank you for reaching AVG Support Community.
We're sorry to know that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
Please clarify whether you're trying to download the YouTube video using the AVG Secure Browser. 
If yes, please check whether the Video downloader extension is enabled on your browser.
To check that, Open AVG Secure Browser > Click on the 3 dots on the top right > Extensions > Developer mode and check whether the Video downloader is enabled and Click on Details. Let us know the version of the AVG Video Downloader. 
Also please make sure whether your AVG Secure Browser is up to date. (Open AVG Secure Browser > Click on the 3 dots on the top right > Select Settings > Click on the About AVG Secure Browser on the left pane > Check for updates and relaunch.)
Thank you for your understanding.

The Settings nor the  AVG downloader does not appear anywhere so I am unable to let you know the version it is.
How do I access this?