Downloading of new subscription.i cannot download paid subscription

AVG Protection
3

Hello Gisela,
We are sorry to know that you are unable to install AVG Ultimate. Please do not worry, you can use this link to download and install AVG Ultimate on to your computer http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe and enter your AVG MyAccount details to activate the product. Please make sure to remove all the old traces of AVG from your computer before initiating the installation of AVG Ultimate.
Thank you.

1

Please let me know how to download paid subscription of AVG Ultimate multidevice.  The instructions don't seem to work for me
Thanks, Gisela

2

Hello Gisela,
We are sorry to know that you are unable to install AVG Ultimate. Please do not worry, you can use this link to download and install AVG Ultimate on to your computer http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe and enter your AVG MyAccount details to activate the product. Please make sure to remove all the old traces of AVG from your computer before initiating the installation of AVG Ultimate.
Thank you.