Downloading of purchased product

Hello Mel,

I am sorry to hear that. I see from your record that you have active subscription of AVG Ultimate valid in your account till 2018.7.2. If you have purchased this product from retail store, then it will not be listed in your AVG MyAccount. This product can be installed from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate and activate the product using your AVG MyAccount credentials. If you face any difficulties, feel free to contact us.

I have activated produced but it doesn't show up in my account and I have not been able to download it

Hello Mel,

I am sorry to hear that. I see from your record that you have active subscription of AVG Ultimate valid in your account till 2018.7.2. If you have purchased this product from retail store, then it will not be listed in your AVG MyAccount. This product can be installed from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate and activate the product using your AVG MyAccount credentials. If you face any difficulties, feel free to contact us.