Downloading onto macos

Hello Tom.
We're sorry to hear that.
Could you make sure there are no conflicting antivirus software installed on your Mac? 
What is the version of Mac OS installed?

when trying to download avg onto my mac os its gets to the point of downloading the says
timed out and stops
what can be done
thanks

Hello Tom.
We're sorry to hear that.
Could you make sure there are no conflicting antivirus software installed on your Mac? 
What is the version of Mac OS installed?