Hello Ann,
We will work together to sort this issue.
Do you have any older version of AVG Internet Security or AVG Antivirus free installed on your computer?
If yes, please remove the same and then install the latest version of AVG.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall the older traces of AVG using AVG Remover and Clear tool.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version.
If you face any difficulties, please let us know and we will assist you further.
I am trying to download the AVG Internet Security product and it stopped giving me an error code. How do I proceed? (0xC0070139: General error (0x0139))
Hello Ann,
We will work together to sort this issue.
Do you have any older version of AVG Internet Security or AVG Antivirus free installed on your computer?
If yes, please remove the same and then install the latest version of AVG.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to uninstall the older traces of AVG using AVG Remover and Clear tool.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version.
If you face any difficulties, please let us know and we will assist you further.