Hello Phil,
Thank you for reaching AVG Support Community.
We're sorry to know that you feel this way.
We sincerely apologize for the difficulties you are currently experiencing.
We'll certainly check and help you to resolve it.
Please let us know the operating system of your device. Also, please mention the name of the AVG program which you're trying to install it on your device.
Could you please share the screenshot of the error message which you get while installing the AVG program on your PC?
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.
Having bought the AVG protection yesterday, I have twice tried to download the program but after about 45 minutes and half way through the message comes up that an error has occurred and can't finish the download. Am I in an endless circle of trying to download and getting the error? My computer is very slow and I have been shown to have multiple programs that will speed it up if I eliminate them but can't do it because program wouldn't load. Have I been scammed by AVG to pay the 69.99 for no service?
Hello Phil,
Thank you for reaching AVG Support Community.
We're sorry to know that you feel this way.
We sincerely apologize for the difficulties you are currently experiencing.
We'll certainly check and help you to resolve it.
Please let us know the operating system of your device. Also, please mention the name of the AVG program which you're trying to install it on your device.
Could you please share the screenshot of the error message which you get while installing the AVG program on your PC?
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.