Downloading security and tune up on new device

Ken, Which products did you purchase originally from AVG for your old lap top?. Were licenses involved?.. If so, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru

I bought a new lap top and wish to put the protection on it that I had on the old lap top.  The download won't occur because the message states there is a previous AVG program on it.  When I try to run a repair I get a message the attempt failed and to contact customer support.  O.K. customer support what is the problem and what is the resolution to this user friendly program?

Ken, Which products did you purchase originally from AVG for your old lap top?. Were licenses involved?.. If so, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru