Hi Sally.
We ackowledge your refund request and regret the inconvenience caused with installing the new subscription.
I have sent an email containing instructions get connected with our remote assistance team to help you with it.
Please check your inbox and spam box as well.
Order No. 1001537866220 - I am trying to download new subscription. I click on download, computer goes through process then I get a completely blank screen and cannot go any further. Very easy to take my money but not so easy to download so easily! Very disappointed. If unable to assist will cancel and get refund.
Hi Sally.
We ackowledge your refund request and regret the inconvenience caused with installing the new subscription.
I have sent an email containing instructions get connected with our remote assistance team to help you with it.
Please check your inbox and spam box as well.