Downloading the avg pro

AVG Protection
4

Hello Beverly,
We apologize for the difficulties you are currently experiencing.
Could you please let me know the operating system you have installed in your pc? Is it Windows XP or Windows 7 or Windows 8 or Windows 10? so that we are happy to assist you better.
Thank you.

1

I cannot understand why I am getting an error code 0xe001f96c saying my windows is not compatable…I am running XP and it should work.  If I do not get this installed I would like a refund.

2
Hello Beverly,
We apologize for the difficulties you are currently experiencing.
Could you please let me know the operating system you have installed in your pc? Is it Windows XP or Windows 7 or Windows 8 or Windows 10? so that we are happy to assist you better.
Thank you.
3
Beverly, I see that you are running Win XP. Is it SP3 (http://avgread.me/1Ewajhi)?.
AVG Guru