Downloading updates

Hi James, sorry to know that. We request you to uninstall AVG PC TuneUp using the TuneUp remover tool and reinstall it.  Please follow these steps to uninstall AVG PC TuneUp ( http://bit.ly/1bsfXsZ ). Then, follow these steps to reinstall AVG PC TuneUp. ( http://bit.ly/1ERJxSd ). Please do not hesitate to contact us for further assistance. Thanks.

i seem to have a problem downloading updates it asks me to check my connection and to switch off firewall to allow the wizard to connect. i have tried removing the tuneup program and reinstaling it but makes no difference. can you help please.

Hi James, sorry to know that. We request you to uninstall AVG PC TuneUp using the TuneUp remover tool and reinstall it.  Please follow these steps to uninstall AVG PC TuneUp ( http://bit.ly/1bsfXsZ ). Then, follow these steps to reinstall AVG PC TuneUp. ( http://bit.ly/1ERJxSd ). Please do not hesitate to contact us for further assistance. Thanks.