Downloaing free antivirus problem

AVG Protection
3

Hello Susan,
We apologize for the inconvenience caused.
Could you please check whether you have logged in as Admin? also please be informed that AVG is compatible in Windows XP Service Pack 3 and higher version. To install AVG Antivirus free click on the following link http://www.avg.com/us-en/avg-antivirus-free download and install the file. Feel free to contact us for any further assistance. Thank you.

1

I downloaded the Free AVG antivirus. I cannot open/run the file. I'm getting this message: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them. I have Windows XP (SP3)  How can I fix this?

2

Hello Susan,
We apologize for the inconvenience caused.
Could you please check whether you have logged in as Admin? also please be informed that AVG is compatible in Windows XP Service Pack 3 and higher version. To install AVG Antivirus free click on the following link http://www.avg.com/us-en/avg-antivirus-free download and install the file. Feel free to contact us for any further assistance. Thank you.