DRi AVG charge that I never signed up for

Hello Caleb,

On checking your account, we see that you have been charged $49.99 for the renewal of AVG Tune Up Unlimited.

Can I proceed with the refund?

I never signed up for PRO features or anything; but I was just charged $49.99 for a service that I had no idea was connected to my account. Can I get a refund for this, and have the PRO features (which I never utilized) removed from my account?

Hello Caleb,

On checking your account, we see that you have been charged $49.99 for the renewal of AVG Tune Up Unlimited.

Can I proceed with the refund?

Yes, please proceed with the refund. I had no intention to receive PRO features.