Hello Francesca,
We're sorry for the inconvenience caused.
Upon checking your account, we can see that you've already contacted our customer care and claimed refund for your mother's AVG Internet Security (Multi-Device) subscription.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.
I was debited with a payment of € 93.99 by DRI*AVG Technologies for an ANTIVIRUS THAT I DID NOT AUTHORISE TO BUY AND WITHOUT ANY NOTICE I need a refund and support.
Hello Francesca,
We're sorry for the inconvenience caused.
Upon checking your account, we can see that you've already contacted our customer care and claimed refund for your mother's AVG Internet Security (Multi-Device) subscription.
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.