Hi Murat,
We apologize for the inconvenience. Let us explain this clearly.
You have been charged for the automatic renewal of AVG TuneUp - Unlimited subscription because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription.
We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
Hello,
i dont know why but i looked at my paypal account and did see that i was charged with 45 Euro. I did not confirm this, they just did. How can i get my money back and undo this. Can someone help me?
Hi Murat,
We apologize for the inconvenience. Let us explain this clearly.
You have been charged for the automatic renewal of AVG TuneUp - Unlimited subscription because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription.
We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.