Hello Eric,
You have been charged for the automatic renewal of AVG TuneUp - Unlimited (30 day trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Yes, you can cancel this order. Please confirm if you would like to cancel this order and get refund for it.
Hi,
I paid USD49.99 at 26 DEC 2018 for something I can't remember having ordered. But according to my recent card statement, I made a payment to DRI AVG TECHNOLOGIES OR DE
Unfortunately, I am not aware of having made this payment.
Can I just cancel this payment？
Eric
Hello Eric,
You have been charged for the automatic renewal of AVG TuneUp - Unlimited (30 day trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Yes, you can cancel this order. Please confirm if you would like to cancel this order and get refund for it.