Dri avg technologies order

Hi Kai,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charges. You might have used a different email address to subscribe AVG.
Hence, an email requesting few info has been sent to you. Please revert to us via email with those info to locate the charges.

Hi Kai,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charges. You might have used a different email address to subscribe AVG.
Hence, an email requesting few info has been sent to you. Please revert to us via email with those info to locate the charges.

I would like to know how 79.99USD has been taken from my credit card without my permission and actually knowing my card number I have not asked for this product and would like the money to be refunded.